Entries dating from 1996 include complete reference (bibliography) listings, while earlier entries (back to 1966) include only citations and abstracts. 
Combining Terms You can search for entries containing two or more terms by combining them with "AND" in the search statement. Example: college AND stress 
Phrases Search for a multi-word phrase by placing the terms within double quotation-marks. Example: "binge drinking" 
Wildcards/Truncation The search system will automatically search for singular and plural forms of a term that is entered. Example: cell will find cell and cells. 
A question-mark (?) will replace a single character in a search term. Example: analys?s will find analysis and analyses. 
An asterisk (*) can replace any number of characters in a search term. Example: behav* will find behavior, behaviour, behavioral, behaviors, behaviorism, etc. 
Citation Indexing Note that most entries include a "Cited By" option, which allows you to see publications which have cited the item you are viewing. 
Full Text Many entries in the database include "View at Publisher" links, intended to lead you to the complete text of articles, etc. on publisher Web site. In many cases, we actually will not have access to these materials.

Factiva searches for the exact phrase you enter. For example, 'speech recognition software' will find articles that contain those three terms adjacent to each other and in that order. 

Combining Terms: Use AND, OR, NOT. For example, 'mci communications AND speech recognition software' will find articles containing both 'mci communications' and 'speech recognition software.' 

Truncation: Add an asterisk (*) to the end of a word to search for all forms of that term. Example: congress*.

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